There is a similar toolbar when you are remotely accessing/controlling a computer. You can see the toolbar at the top of the screen view on the right. Here’s how it looks for providing quick support on a mobile device: For iOS devices, you can view their screen in real time as you walk them through support steps but Apple doesn’t allow remote control.
Easy access to teamviewer on mac android#
You can remotely control computers and many Android devices.
Easy access to teamviewer on mac install#
Install the Splashtop Business App for SOS on your computer or mobile device (available for Windows, Mac, iOS, Android and more).You can get started with a free 7-day trial and follow along with these steps.įrom the technician/support agent perspective: What is it like to provide quick support with Splashtop SOS? Trusted technology used by more than 30 million users for remote computer access.Others limit you to only remotely supporting computers in their base package and charge up to $1,579.20 per year just for their mobile add-on. Ability to support Windows, Mac, iOS and Android in the base package with a free mobile add-on included.Others cost 3x, 4x and even 5x or more compared to SOS. Splashtop SOS starts at $199 per technician per year or a little more to add unattended computer support. Why is Splashtop SOS the best choice for quick support? These solutions all work in a similar way and are useful for MSPs (managed service providers), IT and support teams assisting users and power users who assist their friends and families. Some of the popular tools for providing quick support are Splashtop SOS, TeamViewer, GoToAssist, and LogMeIn Rescue.
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What are the top most popular quick support solutions? The technician enters it into their app and can then remotely access the computer or device, view the screen, and remotely control the computer or device (where the operating system allows it). The user gives the access code to the technician. This app allows you to access your data from servers. You can use this app on Windows as well as mobile devices.
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With quick support, the end-user generally downloads and runs a small program that displays an access code. TeamViewer is one of the most popular remote desk apps you will find for Mac. Quick support is a solution for remotely accessing computers and mobile devices to provide support when you don’t have an unattended support agent program running on the device.